Privacy Policy

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Effective Date: May 1, 2025

1. Our Commitment to Your Privacy

At International Golden Trust Trading, your trust is our most valuable asset. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to ensure it is protected.

This policy applies to all information collected through our website and any related services, sales, marketing, or events. By using our services, you agree to the collection and use of information in accordance with this policy.

2. What Information We Collect

We collect information to provide and improve our services to you.

• Information You Provide Directly: When you contact us, create an account, or conduct a transaction, you may provide us with personal information such as your name, company name, email address, phone number, and physical address. To comply with legal and regulatory standards (including Anti-Money Laundering regulations), we are required to collect corporate documentation and government-issued identification for Know Your Customer (KYC) verification.
• Information We Collect Automatically: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, and information about your visit, such as the pages you viewed. This is done through cookies and similar technologies.

3. How We Use Your Information

We use your information for specific and legitimate purposes, including:

• To Provide Our Services: To process your inquiries, facilitate transactions, and manage your account.
• To Comply with Legal Obligations: To conduct necessary identity verification and due diligence to prevent fraud and comply with global financial regulations.
• To Communicate with You: To respond to your questions and provide you with important information about your transactions or our services.
• To Improve Our Website: To analyze how our website is used so we can enhance its functionality and user experience.

4. How We Share Your Information

We believe in transparency. We do not sell, trade, or rent your personal information to third parties.

Your information will only be shared in the following limited circumstances:

• With Trusted Service Providers: We may share information with third-party companies that perform services on our behalf, such as IT hosting or payment processing. These partners are contractually bound to protect your data and use it only for the purposes we specify.
• With Financial Institutions: To complete your transactions, we must share information with banks and other financial entities.
• For Legal Reasons: We will disclose information if required by law, court order, or a valid request from a government or law enforcement agency.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes data encryption (SSL), secure servers, and strict internal access controls. While we take all reasonable steps to protect your data, no electronic transmission over the internet can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies, which are small data files placed on your device, to help us provide and improve our services. They enable website functionality, help us analyze performance, and ensure a secure experience. You can control or refuse cookies through your browser settings, but please note that some parts of our website may not function correctly without them.

7. Your Rights and Choices

You have rights regarding your personal information. You can:

• Request Access: Ask for a copy of the personal data we hold about you.
• Request Correction: Ask us to update or correct any inaccurate information.
• Request Deletion: Ask us to delete your personal data, subject to our legal and regulatory retention obligations.

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Effective Date" and will be effective as soon as it is accessible. We encourage you to review this policy frequently to be informed of how we are protecting your information.